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Customer Terms

Minimum Purchase:
- Minimum Purchase for a "New Customer" $500.
- Minimum Re-Order Purchase $250.

Initial orders with approved credit:
- Net 30 on stock and import orders, up to credit limit.
- Container Direct U.S.A. Program – Net 30, up to credit limit.
- Container Direct FOB Foreign Port Program – Net 10, up to credit limit.
Established customers: (Net 30 Terms)
- Stock and Import orders – Net 30 days
- Container Direct U.S.A. – Net 30 days
- Container Direct FOB Foreign Port – Net 10 days
- Sample Purchase – Net 30 days 
Custom Orders
Occasionally, CBI works with our customers to create custom items. These are items unique to your business and they are not items generally carried by CBI. We work closely with the customer in designing these items and obtaining samples and quotes from the manufacturer. Custom orders are import only. Custom orders are non-returnable and require a 50% deposit before production begins. 
International Customers
A 30% deposit and special financing may be required. The above represents the standard terms and conditions which will apply to most customers. Craig Bachman Imports, Inc. reserves the right to adjust the requirements based on the credit investigation or other considerations. 
General Conditions:
- A finance charge of 1.5% per month is assessed on all past due invoices.
- Orders will not be processed for customers on credit hold.
- Deposits are  NOT refundable unless Craig Bachman Imports Inc. is unable to fulfill the order before the cancellation date. In the event of an order requiring multiple shipments, the deposit will be pro-rated against each shipment.
- If the order balance or account balance exceeds the approved credit limit, additional deposit or payment on account is required.

Acceptable methods of payment:
Cashiers check, money order, cash, wire transfer, company check  (Please allow 7 business days for clearance for non-credit customers)  or credit card. Cardholder is required to complete the “CREDIT CARD SALES AGREEMENT” form. 

March 12, 2020: COVID-19 and addressing customer concerns regarding the spread of the virus and other frequently asked questions.

Craig Bachman Imports, Inc. first and foremost concern is the safety of its employees and customers. Because of this CBI is following the leadership and suggestion of the Centers for Disease Control and Prevention.
Please review the CDC's Frequently Asked Questions for information regarding COVID-19 and how you can limit the impact of the virus to you and the health of your business.

Notice: Craig Bachman Imports, Inc. reserves the right at any time to increase prices on customer orders to include any new, additional or reinstated government-imposed tariffs at its sole discretion.

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