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Due to restricted global shipping conditions, Import Orders will not be accepted at this time. Thanks to each of our valued customers for your patience in this matter.
  sales@craigbachman.com   888.224.7770

Customer Terms

Minimum Purchase:
- Minimum Purchase for a "New Customer" $500.
- Minimum Re-Order Purchase $250.
Initial orders with approved credit:
- Net 30 on stock and import orders, up to credit limit.
- Container Direct U.S.A. Program – Net 30, up to credit limit.
- Container Direct FOB Foreign Port Program – Net 10, up to credit limit.
Established customers: (Net 30 Terms)
- Stock and Import orders – Net 30 days
- Container Direct U.S.A. – Net 30 days
- Container Direct FOB Foreign Port – Net 10 days
- Sample Purchase – Net 30 days 
Custom Orders
Occasionally, CBI works with our customers to create custom items. These are items unique to your business and they are not items generally carried by CBI. We work closely with the customer in designing these items and obtaining samples and quotes from the manufacturer. Custom orders are import only. Custom orders are non-returnable and require a 50% non-refundable deposit before production begins. 
International Customers
A 30% deposit will be required before order is put into production with the CBI vendor.
General Conditions:
- A finance charge of 1.5% per month is assessed on all past due invoices. (Net 30 terms)
- Orders will not be processed for customers on credit hold. (Net 30 terms)
- Deposits are  NOT refundable unless Craig Bachman Imports Inc. is unable to fulfill the order before the cancellation date. In the event of an order requiring multiple shipments, the deposit will be pro-rated against each shipment.
- If the order balance or account balance exceeds the approved credit limit, additional deposit or payment on account is required. (Net 30 terms)

Acceptable methods of payment:
Cashiers check, money order, cash, wire transfer, company check  (Please allow 7 business days for clearance for non-credit customers)  or credit card. Cardholder is required to complete the Auto Pay Credit Card Sales Agreement form. 


Please review Craig Bachman Imports, Inc. Cancellation and Damages, Shortages & Return Policies



Notice: Craig Bachman Imports, Inc. reserves the right at any time to increase prices on customer orders to include any new, additional or reinstated government-imposed tariffs at its sole discretion.

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